Frequently Asked Questions
What kind of products does your store offer?
Our store specializes in unique and customizable products for weddings and events. We offer a range of items including 3D printed wedding place names, custom display letters, and more. Each product is crafted with high-quality materials and designed to elevate any space or occasion.
How do I know you'll take care of my order?
We treat each order as if it is something for our own event. Taking special care to ensure the details are correct and the quality is excellent.
Can I personalize the products?
Yes, absolutely! We believe in the power of personalization. Many of our products can be customized with names, dates, or special messages. Simply select the personalized option when placing your order and provide the details in the designated field. Our team will ensure your product is tailored to your unique vision.
How long does it take to receive my order?
Since each product is made to order with meticulous attention to detail, the production time may vary. Typically, it takes 3 business days to craft and prepare your item for shipping. Once your order is ready, the delivery time will depend on your location and the shipping method you choose at checkout. Rest assured, we strive to get your order to you as quickly as possible without compromising on quality.
Can I place a bulk order?
Of course! If you have need to place a bulk order outside of our standard available options, please contact us through the contact page. Larger orders incur larger discounts, so please get in touch!
What is your return policy?
We want you to be completely satisfied with your purchase. If there is a defect or error in your order, please contact us through the contact page within 14 days of receiving your item. We will gladly assist you with the return process and provide a refund or exchange.